Veterinary telehealth is not just for small animal practice! Our large animal clinicians can benefit from Anipanion’s platform as well. Large animal practitioners may spend many hours on the road and often provide emergency care all through the night. The ability to have a video interface between the client and veterinarian can save the clinician …
Behavior is one of the most common reasons for a pet parent to seek veterinary care. Whether clients want their pet to have better manners or if they are looking to curb unwanted behavior in their dog or cat, Anipanion’s telehealth app is a great platform to provide behavioral services. When working with a client …
Teletriage is a great service to offer your clients- both during business hours and after hours. Most practices have already been doing this for years, traditionally by phone. Moving your clients from phone teletriage to chat or video through the Anipanion app means that you can now see the pet through pictures and videos, have …
We want to be sure we’re providing the best care possible for our patients- which can be difficult when we can’t put our hands on them! Often, that in-person physical exam is necessary for any sort of diagnosis or treatment. But what about the cases we can handle virtually, after hours needs, triage, rechecks, or …
Standard protocols make our practices more efficient and our recommendations more consistent! Most practices have protocols set for in-person care, but what about for virtual care? Here are some topics we recommend having set protocols for: Sending pre-visit information- how to download the app, how to take good pictures and videos Types of medical cases …
Starting telehealth in your practice for the first time can be a daunting task. We recommend starting small- and surgical rechecks are a great way to start. From a medical lens, most post-surgical rechecks for spays and neuters should be simple and short. Other uncomplicated procedures such as small mass removals, dental extractions, laceration repairs, …
Communicating in a digital environment, especially when discussing sensitive topics like sick pets or client finances, can be difficult and uncomfortable. Here’s a few tips Dr. Jess has learned from providing telehealth over the last several years that result in happier clients, team members, and pets. 1. Provide a warm, empathetic experience- especially when using …
Confusion about what can and cannot be done for your patients using telehealth is normal. First step- don’t panic. Here at Anipanion, we’ve got your back! A great place to start is to check with your local VMA and state boards for advice, but in general: If you have a Veterinary-Client-Patient Relationship (VCPR) with a …
I often ask veterinarians successfully providing telehealth, “What do you know now, that would have done differently in regards to implementing telehealth in your practice?”. The answer is almost always marketing: I would have started marketing earlier, I would have had more of my team marketing in appointments, or I wished I’d known the first …
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Dr. Jess Trimble is a veterinarian who is passionate about how virtual health and new technologies can improve the lives of the whole veterinary team and enhance practice operations, while also improving pet health and making care …
Connected Care in Practice: Using Telehealth to Improve Patient Care Read More »
