Finding a Veterinary Telehealth Team Champion Finding a team member to lead your veterinary telehealth service is vital to the integration and success of the program. The person selected should genuinely believe that telehealth will improve patient care and client access, streamline communications, and overall benefit the practice. The telehealth team lead should be excited …
Veterinary Telehealth: Getting the Whole Team Excited Veterinary telehealth is not just for vets! Anipanion’s telehealth platform is an invaluable service that encompasses the entire team. Here are a few ways to integrate telehealth into your veterinary team, and what types of things each team member can contribute to your practice’s telehealth program. Every team …
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Using Technicians for Virtual Surgical Check-ins Traditionally, veterinary practices provide all pre-surgical forms and authorizations at the same time as surgical patient check-in, usually the morning of the procedure. This can be stressful to the pet owner, who is worried about their pet, and now has to sign off on forms and make decisions in …
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Utilizing Veterinary Technicians for Drop-offs Vet drop-offs can be very time consuming and stressful for the client and veterinary staff. They are oftentimes unscheduled, the client usually has many questions and specifications, and the pet may come with an assortment of gear from bedding, blankets, clothing, leashes, collars, to medications and food. Utilizing telehealth to …
Telehealth visits go smoother when we prepare our pet owners and set expectations for what is to come. We recommend sending a document to prior to the virtual visit appointment, either by email our through Anipanion’s live chat. Here are our examples- you are welcome to use these, or use it as a sample to …
