Telehealth Foundations: Your Starting Point to Understanding Virtual Care

This session will introduce the basics of the implementation of a telehealth program into clinical practice. We’ll discuss legal, cultural, technical, and operational needs for successful telehealth programs in practice including marketing, platform selection, standard operating protocols, communication, and clinical workflows.
Dr. Jess Trimble is a veterinarian who is passionate about how virtual health and new technologies can improve the lives of the whole veterinary team and enhance practice operations, while also improving pet health and making care more affordable. She is an experienced general practitioner, telehealth consultant, speaker, and the Chief Veterinary Officer of Anipanion.

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1. 
It is legal to diagnose, treat, and prescribe to patients even if no VCPR is present:

2. 
Methods of synchronous telehealth include:

3. 
Clients experience a lower “pain of paying” with which of the following methods:

4. 
Fridays evenings are the most popular time for telehealth requests:

5. 
Technicians, CSRs, and assistants can all help provide telehealth in practice: