Topic: Basics

Medical Triage

Welcome to Anipanion’s Medical Triage Support tool. This tool was built by veterinarians, for any and all veterinary team members to use- but in particular to aid in medical triage for support staff providing telehealth. Every veterinary clinic is different in what they are comfortable recommending and what their clinic can provide, so please keep …

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Clinic Tasks that are Easy Wins for Veterinary Telehealth

Clinic Tasks that are Easy Wins for Veterinary Telehealth Although telehealth can be an intimidating and controversial term in veterinary medicine, it is something that most practices are already doing in house. If you are communicating with a client using email, text, social media, or phone calls, you are performing telehealth. Using Anipanion’s telehealth platform …

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Start Small: Baby Steps for Success in Veterinary Telehealth

Start Small: Baby Steps for Success in Veterinary Telehealth Veterinary telehealth is an umbrella term. There are many components of telehealth that can be integrated into any hospital setting. Teletriage Does this medical issue require veterinary care right now, or can it wait? Telemedicine Allows for diagnosing, prescribing, educating, scheduling, and facilitating communication Must be …

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Teletriage Basics

Teletriage is a great service to offer your clients- both during business hours and after hours. Most practices have already been doing this for years, traditionally by phone. Moving your clients from phone teletriage to chat or video through the Anipanion app means that you can now see the pet through pictures and videos, have …

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Preparing for a Video Televisit

Telehealth visits go smoother when we prepare our pet owners and set expectations for what is to come. We recommend sending a document to prior to the virtual visit appointment, either by email our through Anipanion’s live chat. Here are our examples- you are welcome to use these, or use it as a sample to …

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Telehealth Foundations: Your Starting Point to Understanding Virtual Care

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Dr. Jess Trimble is a veterinarian who is passionate about how virtual health and new technologies can improve the lives of the whole veterinary team and enhance practice operations, while also improving pet health and making care …

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