Welcome to Anipanion’s Medical Triage Support tool. This tool was built by veterinarians, for any and all veterinary team members to use- but in particular to aid in medical triage for support staff providing telehealth. Every veterinary clinic is different in what they are comfortable recommending and what their clinic can provide, so please keep …
Clinic Tasks that are Easy Wins for Veterinary Telehealth Although telehealth can be an intimidating and controversial term in veterinary medicine, it is something that most practices are already doing in house. If you are communicating with a client using email, text, social media, or phone calls, you are performing telehealth. Using Anipanion’s telehealth platform …
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Medical Conditions that are Easy Wins for Veterinary Telehealth Veterinary telehealth has moved into the industry and is here to stay. Consumers are demanding virtual care options for their pets and veterinarians are adapting to this new normal in veterinary practice. More than 50% of people in the US have used virtual healthcare options for …
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Start Small: Baby Steps for Success in Veterinary Telehealth Veterinary telehealth is an umbrella term. There are many components of telehealth that can be integrated into any hospital setting. Teletriage Does this medical issue require veterinary care right now, or can it wait? Telemedicine Allows for diagnosing, prescribing, educating, scheduling, and facilitating communication Must be …
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Telehealth visits go smoother when we prepare our pet owners and set expectations for what is to come. We recommend sending a document to prior to the virtual visit appointment, either by email our through Anipanion’s live chat. Here are our examples- you are welcome to use these, or use it as a sample to …
Communicating in a digital environment, especially when discussing sensitive topics like sick pets or client finances, can be difficult and uncomfortable. Here’s a few tips Dr. Jess has learned from providing telehealth over the last several years that result in happier clients, team members, and pets. 1. Provide a warm, empathetic experience- especially when using …
Practice Self Assessment Welcome to the world of virtual health! At Anipanion, we’re here for you every step of the way—but we also know that sometimes, the first step is the hardest. Let’s start with a self-assessment. Here are ten questions you need to ask yourself—and reflect on the answers to—before you dive into selecting …
I often ask veterinarians successfully providing telehealth, “What do you know now, that would have done differently in regards to implementing telehealth in your practice?”. The answer is almost always marketing: I would have started marketing earlier, I would have had more of my team marketing in appointments, or I wished I’d known the first …
