Topic: Communication

Telehealth for Boarding and Grooming

Telehealth for Boarding and Grooming Veterinary telehealth through Anipanion has many in-hospital uses, like triage and medical rechecks, but can extend into additional non-medical services such as boarding and grooming. Utilizing Anipanion to connect with pet parents that are bringing their pets for a haircut and style, or dropping off their fur babies for a …

Telehealth for Boarding and Grooming Read More »

Utilizing Veterinary Technicians for Telemedicine Rechecks

Utilizing Veterinary Technicians for Telemedicine Rechecks Veterinary technicians are a highly skilled asset to any hospital or clinic setting. Their education and expertise can be utilized in many ways through tele-triage, virtual rechecks, and tele-communication with clients. These communications can occur through live video or asynchronous chat. New wearable devices for dogs and cats can …

Utilizing Veterinary Technicians for Telemedicine Rechecks Read More »

Teletriage Basics

Teletriage is a great service to offer your clients- both during business hours and after hours. Most practices have already been doing this for years, traditionally by phone. Moving your clients from phone teletriage to chat or video through the Anipanion app means that you can now see the pet through pictures and videos, have …

Teletriage Basics Read More »

Virtual Physical Exams

We want to be sure we’re providing the best care possible for our patients- which can be difficult when we can’t put our hands on them! Often, that in-person physical exam is necessary for any sort of diagnosis or treatment. But what about the cases we can handle virtually, after hours needs, triage, rechecks, or …

Virtual Physical Exams Read More »

After-visit Protocols

Standard protocols make our practices more efficient and our recommendations more consistent! Most practices have protocols set for in-person care, but what about for virtual care? Here are some topics we recommend having set protocols for: Sending pre-visit information- how to download the app, how to take good pictures and videos Types of medical cases …

After-visit Protocols Read More »